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Strategic planning is the process of setting organizational goals, strong determining strategies to achieve those goals, and creating plans. It focuses on the formulation of strategies intended to reach the goal WHILE in strategic management there is an evaluation of the activities and the resources at hand, to monitor the possibility of achieving the results by using the activities and resources
The concept of a leader working with others is essential in my RBM course and relates especially to stakeholder mapping whereby there have to be several ideas concerning the various activities to be conducted all the way to the generally proposed IMPACT of the project being talked about.
The leader has to actively share and engage others in setting the clear-cut objectives and other inputs as well
Also, working with others helps to develop a sense of cooperation and helps to build optimism which helps to push the whole team towards the desired goal.I would tell my friend that he/she is missing a lot because, I have learnt a lot from the course so far.
1.I have learnt that results is about the end product never about the process, that’s not important.
2. Results should be both qualitative and quantitative in order to bring a good flow of ideas.
3.Sensible and strategic results are created after the result has been well defined and understood
4. By understanding my activities I can define the short term and long term results as well as the outcome s and then impact.
An example; Our problem is the discrepancy of sales in our restaurant
Our expected results; An increase of sales therefore an increase of profit per week to about 1M
After thorough analysis, we determined several causes; 1. decrease quality of the foods cooked in comparison to the beginning of the restaurant 2. poor customer care that pushes the customers away 3. Limited choice of foods available.
Our input will be; 1Conducting capacity building sessions monthly to the staff to ensure perfect customer care 2.Expanding the menu available menu to attract more customers
Our output will be; getting staff that have better customer care capacity
Our outcome will be; Decreased dissatisfaction from the customers.
Our impact will be increased reputation of the restaurant by a wide scope hence at the end leading to increased customersI understand result as the outcome of a certain action or set of interventions in a specific field. The result may be short term or may be long term as well.
1.In my field as a student, I have achieved my passing my Advanced level studies as my long term result. But my short term results were passing tests or quizzes .
2. As a manager of a restaurant, the result I am anticipating for is higher sales (approx.1M per week) also an increase in the status of the customers I serve
